This store requires javascript to be enabled for some features to work correctly.

Return Policy

Return Policy

  • If your product is damaged, defective, or incorrect at the time of delivery, please raise a return request through email or WhatsApp along with
    • pictures and a video showing the problem with the item.
    • Copy of Order ID or Invoice/bill.
  • The items must not be worn or used before returning. If item has been worn, no refund will be made.
  • Return requests must be made within 3 days for all items from the date of delivery.
  • Returns shall be made by courier. The cost and responsibility of sending returned items by courier will be borne by the customer.
  • Refund requests will be processed within 5-7 working days of receiving the return item.
  • Refunds cannot be paid in cash and can only be processed via Bank Transfer or Jazz Cash or Easypaisa.
  • Our Return policy is not applicable to custom orders, and such orders can only be handled through exchange policy.
  • International Orders cannot be returned.

 

Contact for return requests: gulmoharimage@gmail.com or Whatsapp at +92 301 2032666